Every minute matters


When you need emergency care in Western Henrico, Goochland, and Louisa County VA, you want to know you are getting the best care, as quickly as possible.

Offering hospital campus care, conveniently located in your neighborhood.

At West Creek Emergency Center, we offer care for all major and minor emergencies. As a department of Henrico Doctors’ Hospital, West Creek Emergency Center can easily transfer you if you need more specialized care.

West Creek Emergency Center is prepared to handle any medical emergency you have, at any time of day. Our physicians are board certified in Emergency Medicine and have additional training to care for kids. We offer the care you will find on a hospital campus, but with the convenience of being in your neighborhood.

Visit our website or text ’ER’ to 32222 to find out the HCA ER wait times closest to you (message and data rates may apply).

If you or someone you know is experiencing an emergency always call 911 first.

Door-to-Door Directions:

Call 804-784-1000 for directions, parking, or general information.


When to visit: Emergency room or doctor visit?


You need the right care at the right place. Sometimes it's hard to know if you should seek emergency care, urgent care, or schedule an appointment with your provider.

Our Coming to the ER guide can answer some of those questions. You can also contact a nurse, 24 hours a day by phone at 804-320-3627.

Why choose us: Expert care, comfort, and convenience.


Our top priority is making sure you get the care you need quickly and that we provide it with the compassion and comfort you expect with HCA.

Our emergency room offers:

  • Full-service emergency care including pediatrics
  • Care for minor illness and injury (sprains, strains, breaks, falls, coughs, colds, UTIs)
  • Treatment of major medical concerns (drug overdose, burns, GYN, sepsis)
  • Heart care services (chest pain, shortness of breath, congestive heart failure, cardiac arrest)
  • Treatment of respiratory issues (asthma, COPD, respiratory arrest, shortness of breath)
  • Neurological services (stroke, seizure, migraines, minor head injuries)
  • Care and treatment of life issues (animal bites, allergic reactions, cuts, wounds)
  • Emotional wellness services (acute and chronic behavioral health)
  • Emergency transfers to Henrico Doctors’ Hospital if necessary, with no fees
  • Free Wi-Fi